Shipping & Delivery
We want you to know exactly what to expect when you order from us. Here is how we handle shipping and delivery.
Processing Time
We process and pack all orders within 24 to 48 hours, which is typically 1 to 2 business days. As soon as your order leaves our facility, we will send you an email with a tracking number so you can follow your package.
Shipping Options
We now offer three choices at checkout. You can pick the one that makes the most sense for you:
- Free Shipping ($0.00): This is our standard tracked delivery. There are no hidden fees.
- Protected Shipping ($4.99): This adds extra coverage to your order. If your package is lost, stolen, or damaged in transit, we will replace it.
- Priority Handling ($9.99): Choose this to receive your order sooner. It skips the line. We move your order to the front of our queue so it is processed and shipped out as quickly as possible.
Where We Ship and Estimated Delivery Times
We currently ship to four countries. The times below show how long delivery usually takes after your order has been processed.
- United States: 7 to 12 days
- Canada: 10 to 13 days
- United Kingdom: 11 to 13 days
- Australia: 12 to 15 days
Please keep in mind that these are estimates. Local postal delays, customs processing, or busy holiday seasons can sometimes add a few extra days to your delivery.
Customs and Import Duties
If you are ordering internationally, your local government might charge customs fees or import duties. These charges are not included in our shipping costs, and you will be responsible for paying them. We recommend checking with your local customs office if you are unsure about their rules.
Need Help?
If you have questions about your shipment or need help finding your tracking number, we are ready to assist. You can reply directly to your order confirmation email or reach out to us through our Contact page.